nonsense No "figure it out yourself" management style And no pretending burnout is a personality trait. Not saying it can't... happen here, but we don't like it any more than you do and wor…
about? You're not just another ticket jockey. As a Senior Support Technician (we call this role a Client SME here), you'll be the
or multi-client environment (you've seen things) Familiarity with ticketing systems and customer service principles
variety to keep things interesting, without chaos Requirements What you'll be doing Providing remote and phone-based
New Zealand's favourite MSP, one great client and one great technician at a time. Our leadership backs our techs... about? You're not just another ticket jockey. As a Senior Support Technic…
variety to keep things interesting, without chaos Requirements What you'll be doing Providing remote and phone-based
New Zealand's favourite MSP, one great client and one great technician at a time. Our leadership backs our techs... about? You're not just another ticket jockey. As a Senior Support Technic…
variety to keep things interesting, without chaos Requirements What you'll be doing Providing remote and phone-based
New Zealand's favourite MSP, one great client and one great technician at a time. Our leadership backs our techs... about? You're not just another ticket jockey. As a Senior Support Technic…
Let's be honest. If you've worked in IT support for a while, you've probably discovered that "just a quick question" is rarely quick, and "it's probably nothing" almost always turns into so…
's licence (or the legal ability to drive in New Zealand) and your own vehicle (this is a truly hybrid onsite/service desk role
You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked
technician at a time. Our leadership backs our techs, our culture values curiosity, and our clients are genuinely great to work
You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked Azure outages and DPS’d your way through AD forests. Now it’s time to squad u…
's licence (or the legal ability to drive in New Zealand) and your own vehicle (this is a truly hybrid onsite/service desk role
You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked
technician at a time. Our leadership backs our techs, our culture values curiosity, and our clients are genuinely great to work
Let's be honest. If you've worked in IT support for a while, you've probably discovered that "just a quick question" is rarely quick, and "it's probably nothing" almost always turns into so…
's licence (or the legal ability to drive in New Zealand) and your own vehicle (this is a truly hybrid onsite/service desk role
You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked
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